Shipping Policy
We are committed to delivering your natural wellness products safely and efficiently.
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Processing Time: All orders are processed within [1–3] business days. Orders are not shipped on weekends or holidays.
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Shipping Rates & Estimates: Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: [5–7] business days.
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Expedited Shipping: [2–3] business days.
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Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
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Damages: If you receive your order damaged (e.g., broken glass or leaking seals), please save all packaging materials and damaged goods and contact us at [Insert Email Address] within [48 hours] of delivery so we can file a claim and send a replacement.
Returns & Refunds Policy
Due to the nature of our products (consumable health supplements), we maintain a strict return policy to ensure the safety and purity of our inventory for all customers.
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Returns: You have [30] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging with the safety seal intact.
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Non-Returnable Items: For health and safety reasons, we cannot accept returns on any product where the heat seal or lid seal has been broken or tampered with.
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Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment.
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Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.