Customer care

Shipping & Returns

We are committed to delivering your natural wellness products safely and efficiently.

Shipping policy

Processing time

All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays.

Shipping rates

Shipping is a flat $16.00 per order, calculated and shown at checkout before you pay. We currently ship within the United States.

Confirmation and tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number.

Damages

If your order arrives damaged — broken glass or a leaking seal, for example — please keep all packaging and the damaged goods, and get in touch within 48 hours of delivery. We will file a claim and send a replacement.

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Returns & refunds policy

Because our products are consumable health supplements, we keep a strict return policy. It is what lets us guarantee the safety and purity of everything on our shelves for every customer.

Returns

You have 30 calendar days from the date you received an item to return it. To be eligible, the item must be unopened, unused, and in the same condition you received it, in its original packaging with the safety seal intact.

Items we cannot take back

For health and safety reasons we cannot accept a return on any product whose heat seal or lid seal has been broken or tampered with.

Refunds

Once we receive your item we will inspect it and let you know it has arrived. If the return is approved, we will refund your original method of payment.

Return shipping

You are responsible for the cost of shipping an item back to us. Shipping costs are non-refundable.

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Questions

Send us a message with your order number and we will come back to you.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.